We are a small business. Should you have queries about your data, please don’t hesitate to contact us via our email or social media channels.
Our website address is: https://lostandprofound.co.uk
What personal data we collect and why we collect it
We use a merchant service where payments are made online. Details are captured of your order and shared with them to process payments. We cannot see any full card details or passwords. Purchasing with us is safe.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
Who we share your data with
Your data is not shared by us or payment sites we use externally.
How long we retain your data
Only for as long as we reasonably need the data, usually for processing orders and record keeping, such as any sale records for audit purposes etc.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.
Your contact information
Should you email us, the communication will be retained for a reasonable amount of time, sufficient to allow processing of orders.